Frequently Asked

Frequently Asked

Once my ergonomic assessment is completed, how long does it take to receive my report?

The completed document will be sent to you within 2 business days.

Will you help me pick out equipment and furniture if you recommend it?

If there is equipment that would assist in improving your ergonomic setup, we will include the name and link for the recommended equipment in the completed report. Sometimes, tasks can be modified or improved without an additional purchase. Our goal is to provide several solutions for you to help fit your budget.

If I have a height adjustable desk, will you assess both my seated and standing positions?

Yes. It is important to consider both of these positions during an ergonomic assessment.

What is your cancellation policy?

Our goal is to provide quality services to all of our clients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other clients as well. Please be aware of our policy regarding missed appointments. When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients. Please note, we do not offer refunds. However, if you give us at least a 24 hour notice of your need to reschedule, we will honor this on one occurrence. If you do not reschedule or if you need to cancel and reschedule a second time, you will lose any payments you have already made.


Will my health insurance cover an ergonomic assessment?

Most of the time, it will not. The cost of the ergonomic assessment is most often the employer's responsibility since they are reducing the overall risk of an injury in the workplace. There have been times where employers do not cover this cost. In these cases people have paid out of pocket or used their health savings account (HSA). If you are unsure if your HSA covers the cost of an ergonomic assessment you are able to contact the company to determine this. If there is a work-related injury, worker's compensation insurance will often cover the cost of an ergonomic assessment.

Can I get a discount on my commercial insurance carrier if I complete ergonomic assessments in my business?

Yes, it is possible for some commercial insurance carriers. Many times the discounts are applied during the underwriting process. This is something that would be explored with your insurance agent. We provide documentation with all of our ergonomic assessments that is compliant with OSHA which could therefore provide evidence to your insurance carrier.

How can I reduce work-related injuries?

Providing opportunities for employees to get an ergonomic assessment and implementing a customized ergonomic program is key. If someone gets a new chair or desk and continues to use it at an improper height, the risk for injury does not change. Creating new habits and improving positioning with an ergonomic assessment and recommendations is a great resource to reduce work-related injuries. Reducing work-related injuries is an ongoing process which includes planning, doing, checking and adjusting. With a continuous process in place, injuries will be reduced over time. This is also known as the Deming Cycle.

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