Frequently Asked
Questions
Frequently Asked
Questions
Once my ergonomic assessment is completed, how long does it take to receive my report?
The completed document will be sent to you within 2 business days.
Will you help me pick out equipment and furniture if you recommend it?
If there is equipment that would assist in improving your ergonomic setup, we will include the name and link for the recommended equipment in the completed report. Sometimes, tasks can be modified or improved without an additional purchase. Our goal is to provide several solutions for you to help fit your budget.
If I have a height adjustable desk, will you assess both my seated and standing positions?
Yes. It is important to consider both of these positions during an ergonomic assessment.
What is your cancellation policy?
Our goal is to provide quality services to all of our clients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other clients as well. Please be aware of our policy regarding missed appointments. When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients. Please note, we do not offer refunds. However, if you give us at least a 24 hour notice of your need to reschedule, we will honor this on one occurrence. If you do not reschedule or if you need to cancel and reschedule a second time, you will lose any payments you have already made.
Will my health insurance cover an ergonomic assessment?
Most of the time, it will not. The cost of the ergonomic assessment is most often the employer's responsibility since they are reducing the overall risk of an injury in the workplace. There have been times where employers do not cover this cost. In these cases people have paid out of pocket or used their health savings account (HSA). If you are unsure if your HSA covers the cost of an ergonomic assessment you are able to contact the company to determine this. If there is a work-related injury, worker's compensation insurance will often cover the cost of an ergonomic assessment.